Refunds & Returns Policy
At FRT Trigger For Sale (frttriggerforsale.com), we stand firmly behind the quality of the premium forced reset triggers we distribute. We pull our inventory exclusively from top-tier, precision-engineered brands to ensure you get flawless performance right out of the box.
If you are not completely satisfied with your purchase, or if there is an issue with your order, we offer a straightforward, industry-standard return and refund process to make things right.
Standard Return Window
We offer a standard 30-day return window from the date your package is delivered to your address or PO Box.
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Unopened & Unused Items: To be eligible for a full refund, your trigger or accessory must be completely unused, unaltered, and in the exact same condition that you received it. It must remain in its original, sealed manufacturer packaging with all pins, springs, and documentation intact.
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Opened or Installed Items: Because fire control groups are precision mechanical safety components, we cannot accept returns or issue refunds for triggers that have been fully installed, modified, filed down, or fired. If you have installed the item and are experiencing cycling issues, please refer to our Tuning Guide or contact our support team for mechanical troubleshooting.
Damaged or Defective Items
If your item arrives damaged in transit or exhibits a rare manufacturer defect out of the box, we will resolve it immediately at zero extra cost to you.
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Please inspect your order immediately upon arrival.
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Notify us within 7 days of delivery at [email protected] with your order number and clear photos of the issue.
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We will provide a pre-paid shipping label and dispatch a brand-new replacement immediately from our Texas warehouse.
How to Initiate a Return
To start a standard return, please follow these simple steps:
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Request an RMA: Email our customer service team at [email protected] with your name, order number, and the reason for the return.
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Receive Instructions: Our team will review your request and issue a Return Merchandise Authorization (RMA) number along with the correct return shipping address for our Wichita Falls, TX facility.
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Pack Securely: Place the item back into its original manufacturer packaging and place it inside a secure shipping box. Please write your RMA number clearly on the outside of the package.
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Ship It Back: We recommend using a shipping service that provides a tracking number and insurance, as we cannot guarantee receipt of lost return shipments. Return shipping costs for non-defective items are the responsibility of the customer.
Refunds & Processing Time
Once your return is received at our headquarters and inspected by our warehouse team to confirm its condition, we will send you an email notification.
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Approval: If your return meets the guidelines above, your refund will be processed immediately.
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Credit Delivery: A credit will automatically be applied to your original method of payment. Please allow 3 to 7 business days for the credit to officially reflect on your bank or credit card statement, depending on your financial institution’s processing speeds.