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Refund & Return Policy Simple, fair returns on FRT triggers

We want you to be happy with your FRT trigger. If something isn’t right, you can return eligible items within 30 days of delivery. This page explains what can be returned, how to start a return, and when you’ll get your money back.

Last updated: November 6, 2026

  • 30 daysTo return eligible items, from the day they’re delivered
  • UnusedUninstalled, in original packaging with all parts
  • 5–7 daysFor your refund, once your return arrives
  • Our error?We fix it and cover the shipping

What You Can Return

Because forced reset triggers and other fire control parts affect how a firearm functions, we can only accept returns of items that have not been installed or used. This protects every customer, since it means no one ever receives a part that has been fitted to someone else’s firearm.

Returnable

  • Unopened items in their original, sealed manufacturer packaging
  • Opened but uninstalled items that are unused, undamaged and complete with all parts, selectors, pins, tools and paperwork
  • Items that arrived damaged, or the wrong item, reported within 3 days of delivery
  • Defective items, handled as described below

Not returnable

  • Installed or fired items, including any trigger that has been fitted to a firearm, even briefly
  • Items modified, filed, trimmed or altered, including fitted handgun FRT resets
  • Items missing parts, packaging or paperwork
  • Returns requested after 30 days from delivery
  • Items not bought from FRT Trigger LLC

Not sure it will fit? Ask us before you install it. Text (940) 217-4704 or email [email protected] with your firearm’s make and model, and we’ll check compatibility so you don’t end up with a part you can’t return.

How to Start a Return

  1. Contact us

    Text or email us within 30 days of delivery with your order number and the item you want to return.

  2. Get approval

    We’ll confirm your item is eligible and send you a return authorization and our return address.

  3. Ship it back

    Pack the item securely in its original packaging, include your order number, and ship it with tracking.

  4. Get your refund

    We inspect your return and issue your refund within 5–7 business days of receiving it.

Please don’t send returns without contacting us first. Packages sent without a return authorization may be delayed or refused.

Refunds, Fees and Return Shipping

Your refund

Refunds go back to your original payment method within 5–7 business days of your return arriving and passing inspection. Your bank or card provider may take a few extra days to show it.

Original shipping is free, so there is nothing to deduct. If you paid for express shipping, that charge is not refunded unless the return is due to our error.

Restocking fee

Unopened items: no restocking fee.

Opened, uninstalled items: a 15% restocking fee applies, to cover inspecting and repackaging the item.

Damaged, wrong or defective items: never charged a fee.

Return shipping

For change-of-mind returns, you pay return shipping. We recommend a tracked service, because we can’t refund a return we don’t receive.

If we sent the wrong item, or it arrived damaged or defective, we’ll cover return shipping and send you a prepaid label.

Exchanges, Damage and Defects

Exchanges

Ordered the flat shoe and wanted the curved? Or the AMBI version instead of the SEF? As long as the item is unused and uninstalled, we’ll exchange it for a different model or version. Text or email us to arrange it. If the new item costs more or less, we’ll charge or refund the difference.

Damaged or wrong items

If your order arrives damaged, or we sent the wrong item, contact us within 3 days of delivery with photos of the product and packaging. Please keep all packaging. We’ll send a replacement or a full refund, and cover the shipping both ways.

Defective items and warranties

Many of the brands we carry offer their own manufacturer warranty, and some, such as Freedom Finger, offer a lifetime warranty. If you think your trigger is defective, contact us first. We’ll help you work out whether it’s a compatibility issue, and if it’s a genuine defect, we’ll either replace it or help you with the manufacturer’s warranty claim.

Cancelling an order

You can cancel for a full refund any time before your order ships. Text or email us as soon as possible with your order number. Once an order has shipped, it can’t be cancelled, but you can return it under this policy.

Orders to restricted states

We don’t ship FRT triggers to restricted states or Washington, D.C. If an order for a restricted address gets through, we cancel it and issue a full refund, including any shipping charges.

Chargebacks

If there’s a problem with your order, please contact us before opening a dispute with your bank. Most issues are resolved faster directly with us, and it lets us refund you without delay.

Refund FAQs

Can I return an FRT trigger after installing it?

No. Once a forced reset trigger or other fire control part has been installed or fired, it can’t be returned, unless it’s defective. If you’re unsure about fit, ask us before installing it.

How long do I have to return an item?

You have 30 days from the day your order is delivered to request a return for eligible, unused and uninstalled items.

When will I get my refund?

We issue refunds to your original payment method within 5–7 business days of your return arriving and passing inspection. Your bank may take a few extra days to show it.

Is there a restocking fee?

There is no restocking fee on unopened items. Opened but uninstalled items have a 15% restocking fee. Damaged, wrong or defective items are never charged a fee.

Who pays for return shipping?

For change-of-mind returns, you pay return shipping. If we sent the wrong item, or it arrived damaged or defective, we cover return shipping.

Need to Start a Return?

Text or email us with your order number. Texting is the fastest way to reach us.